cancel suddenlink technician appointment

Premium installation includes assistance with Wi-Fi configuration of up to 6 devices and hardwiring of 1 device (must be within 6 ft. of primary data equipment). Cancel Direct Line Auto-Renewal Before You're Charged Again! Your {{appointmentViewSelected.APPOINTMENTTYPE}} appointment is complete. One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the American Bar Association. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? This will serve as proof in case the equipment is misplaced. Some of the reasons why customers want to cancel Suddenlink services are: Steep price hikes after the first year of being a Suddenlink subscriber can be unsettling, unpleasant, and frustrating to the users. What Does It Do, What You Need To Be Aware Of Before Terminating Your Suddenlink Services, Follow These Steps To Cancel Your Suddenlink Internet, How To Call A Suddenlink Customer Service, Alternatively: Follow Suddenlink Voice Main Menu. Inform them that you want to cancel your service and close your account. (Review from Trustpilot). There are no contracts, no hidden charges, and you have a 14-day risk-FREE trial. Ape need Modem and router for suddenlink, Doesn't know anything about it. Start with Troubleshooter to fix many service issues remotely and schedule a repair appointment if needed. and our If you fail to return the equipment or it has seen excessive wear-and-tear you will have to pay for whatever equipment was damaged or unreturned. Fees to Cancel Your Account with Suddenlink. You may speak to a Suddenlink representative at a Suddenlink store, by phone (1-877-794-2724), or via online chat. Available dates will be white squares. Ask what hidden fees you might face as a result of cancelling your service. Despite all these unique features about the Suddenlink services, there are still some subscribers who are experiencing frequent interruption and may wish to terminate their service. {{data.TIME}}. Unfortunately, Suddenlink does not have 24-hour support. The cancelation will go into effect at the end of the then-current billing period. Call Suddenlink tech support at +1-877-794-2724. If youve already arranged for a tech to visit your home, you can use the Suddenlink tech tracker to see how close they are to solving your problem. I show no missed calls, there were 3 of us home. Provide the relevant account information (your account number and PIN). But you can save transcripts yourself: Experiencing technical difficulties? Im curious if i could get a Modem/ router combo that will set me up to use the same hardware if that fiber dream ever comes true. Get online support for your cable, phone and internet services from Optimum. Theme Scene is an independently owned cable TV & internet is comparison review resource. Note: If its your first time logging in, youll see a general snapshot of your account. {{hr}}:{{min}}{{daySlot}}, Status as of {{mm}}/{{dd}}/{{yy}} As if going to a physical store or contacting call centers werent already a hassle, once you try to cancel your Suddenlink service you might be hit by an early termination fee of up to $200. Our virtual credit card makes sure that youre not charged any auto-renewed subscription fees after a free trial comes to an end. Problem: The "online" LED light never turned on. Cancel Direct Line Auto-Renewal Before You're Charged Again! Curious what other providers are in your area? While they cant legally stop you from canceling your account, they do have a lot of extra fees involved so many people struggle to cancel their account the right way and avoid high final bills. To reach a Suddenlink representative by phone, dial +1-877-794-2724. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Depending on the type of installation selected (standard vs premium): . Theyre useful for recalling actions taken on our account and instructions from reps. And unfortunately, Suddenlink doesnt offer this service. Community Phone is a transparent and reliable landline service provider with NO hidden charges, NO contracts, and a 4-day risk-FREE trial. if youre not satisfied with the service you selected. Creates random credit card information, including a credit card number, Recognized for Increasing Legal Access, DoNotPay Helps You Navigate Bureaucracy, One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the. On the other hand, it still has a service speed disadvantage when you compare it to fiber. It applies only to the monthly fees. We can also help you cancel those, too. Call Suddenlink at 1-866-659-2861 and ask about your options. the company sets high demands on employees, there are only 4 levels of advancement . Switch to Community Phone and say goodbye to poor service, hidden charges, and disappointment. I cant say enough good about this company! Optimum.net is compatible with a wide range of browsers. It's not right what Big Business can get away with if we let them. If the problem persists, call Suddenlink Customer Support at 1-877-794-2724. The technician will arrive today between {{plannedTimeWithAnd}}. Some of the most popular Internet providers in the United States are: Canceling unwanted subscriptions and memberships is useful, but you can do so much more with our app. Check what Community Phone customers have to say about their service. Suddenlinks customer service hours are (all times central standard): By phone (Mon.Fri. State your reason for termination of service. Your best alternative - Community Phone, connects your landline phone to cell phone towers in your area, eliminating the need for internet or copper wire connections. Provide all your necessary credentials to Community Phone, including a recent phone bill, your name, billing address, phone number, account number and a signed letter of authorization stating that you wish to port your telephone number. service has been completed, We're sorry. Also, you can carry other account managing settings. Once the number has been ported, Cancel your old plan with Suddenlink. Understand Suddenlink Early Termination Fees, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV. and get assistance with a wide-ranging list of tasks and issues, including: Suing people and companies in small claims court, Protecting yourself from stalking and harassment, Securing refunds for delayed or canceled flights, Holding the line when calling customer service. Suddenlink spokesperson. Be prepared for taking a stand if youre sure that you want to cancel since the agents job is to make you change your mind. 2022 Community Phone. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. If its yours, too, Suddenlink chat customer service is open from 9:00 a.m. until midnight (CST), seven days a week. Heres how you can delegate this task to DoNotPay: Once your Suddenlink subscription has been canceled, well let you know. Check under My Services for Suddenlink outage details. Your appointment will last about {{appointmentViewSelected.pacDuration}}. Very low pay for skills required to do the job, they offer medical benefits but the average joe employee cannot afford them. 2. A population of about 6.8 million can access their digital voice, TV services and cable internet as of 2020. Then, click on the account details option. If youre moving to a new address, Suddenlink makes that easy for you. Don't cancel your current service until we install your new service; The field tech will activate your service and show you how to use your new equipment; Our field techs can't move TVs or furniture, so make sure wall outlets and other areas are easy to access; Good to know: Want to opt in or out of getting certain messages from us? See also: Overview | Internet | TV | Bundles | Channel lineup. Your IP: loading loading LOADING Services Products New Membership FAQ My Account Track My Order Locations Safety & Support Blog Contact Us Services Popular Services Computers & Printers You may receive a customer satisfaction survey 24 hours after your appointment. Suddenlink Communications is a telecommunications company that belongs to Altice USA. Before ending your chat, click inside the window and press CTRL+A to highlight your entire conversation. -The same issues continued as before, and in fact got worse over the next few days. He never came out to the house, but mentioned over the phone that if I was still having an issue in a few days to call back to Suddenlink and request another technician. Note:If you do not know your Suddenlink account number, click onsuddenlink.net, navigate to My Account located at the top right corner and sign in. I cannot express how frustrating that is. Traditional landline providers are bundling phone services with expensive internet and services you dont need. Maybe you are looking to switch providers or you have had a lot of problems with customer service and now you want to end your professional relationship. That hurts. Attach the label One return label must be attached per box. If its a record of your Suddenlink support conversation that you want, you can copy your chat into an MS Word or Google Doc document. Then she asked for my ID access number, which I had already put into the system but repeated for her again, and she also said that was incorrect. I think she didn't realize she'd muted me. Now, you can request the cancellation of your service. Find one using these steps: Be prepared with the following info and supplies: The last two items are optional, but theyll help you forget youre on hold listening to elevator music. Have your account information ready as they might need your contact info and details about the services you use. Another way to cancel this and other inactive subscriptions is to connect your email or bank account to our app. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. She said that the technicians stop work at 8pm and that no one would be coming out today and offered to reschedule for Tuesday Aug 7th from 1:00pm-5:00pm. I want to cancel my service appointment for tomorrow GetHuman-geri_vin's customer service issue with SuddenLink from December 2019 Help with my SuddenLink issue First: share to improve GetHuman-geri_vin's odds Strength in numbers! It is owned by Altice USA, one of the largest American cable operators. Depending on the service you have and the equipment you use, you might have subscriptions or products purchased by third parties. Heres what to do with Suddenlink down. An adult(18+) must be present for the full duration of the appointment. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). By signing up, you agree to our Terms of Use and Privacy Policy. After this process, you should receive a confirmation message that your account has been terminated. Well, thats not a problem because Suddenlink offers a contract based service to all subscribers so you can terminate your service, but it involves you paying for some cancellation fees. Just scheduled my Suddenlink Install appointment, Now for a modem / router. After you have chosen option 3 to terminate services on the Suddenlink Voice main menu, within 30 secs, Suddenlink should process your termination request, and your service should be disconnected. and own devices are in your home at the time of the visit, so our technicians can confirm everything is working before they leave, All pets are secured while the technician is in your home, TVs that are connected or will be connected to our service and their entertainment centers are at least three to five feet away from the wall, The technician can easily access the location where the cable is coming into your home, The technician will call you when they are on their way and arrive within the scheduled appointment window, Upon arrival, the technician will verify the appointment request reason and services that are scheduled to be completed - all technicians have a company issued ID and will show you upon request, The technician will assess the environment and decide if the work needs to be completed inside or outside your home, For an installation, pick where you want the technician to install the outlets, We strongly recommend that you set up your, The technician will verify that all services are working upon completion of the appointment. File a complaint to Suddenlink Communications, Suddenlink Communications - talk to the home office, Suddenlink Communications - tiling/sound cutting out, Suddenlink Communications - fraud / unauthorized charges, Suddenlink Communications - outages/billing, Suddenlink Communications - customer service, Suddenlink Communications - customer service agents, Suddenlink Communications - Phone service, Suddenlink Communications - Spam phone call, Suddenlink Communications reviews & complaints. Once youve entered some required information, your chat will begin with Allie, Suddenlinks virtual rep. There are two ways to pay your Suddenlink bill by phone. Do you really want Open a blank MS Word or Google Doc document. Frontier is Suddenlinks main competitor. Yes. Suddenlink Communications insights Based on 232 survey responses Areas for improvement Sense of belonging Overall satisfaction Trust in colleagues Not fun place very stressful Broadband Technician (Former Employee) - 318 main street Greenville ms.38703 - August 11, 2022 The technician will assess the environment and decide if the work needs to be completed inside or outside your home; For an installation, pick where you want the technician to install the outlets We strongly recommend that you set up your Optimum ID and password during your appointment - ask your technician for assistance if needed Built-in antennas on the landline base give crystal clear voice quality even in areas with low reception as they amplify signal strength. But real-time advice is always our preference. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. The robo-rep will ask for your account number or phone number, then route your call to a human Suddenlink agent. Before you call Suddenlink Communications about an issue, try some basic troubleshooting. Back to top Late cancel Have an issue or a question search the site, Need help? She was pleasant and for the first time I felt like someone was actually trying to help me. Switch to Community Phone, a reliable landline service provider that connects to cell towers in your area, eliminating the need for an internet or copper connection. The companys partnership with the largest carriers across the country and built-in antennas on the landline base ensure you get guaranteed voice clarity and call quality even in rural areas and areas with low reception. there has been a . Ideally Suddenlink would nut up and put fiber in my area, so if i couldn't find anything that would be compatible with Centrylink or whatever my Village utitity service can offer id still like to be prepared for a scenario where Suddenlink installs Fiber here. You pay for what you get. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. , no hidden charges, and serve ads relevant to your interests no hidden charges and. And a 4-day risk-FREE trial you have a 14-day risk-FREE trial transparent reliable... Up, you might face as a result of cancelling your service and close your account ask your! Want Open a blank MS cancel suddenlink technician appointment or phrase, a SQL command malformed... Direct Line Auto-Renewal before you 're Charged Again, you agree to our Terms of use and Privacy.! The then-current billing period hours are ( all times central standard ): by (. ; online & quot ; LED light never turned on any way or. Suddenlink: Renting vs. Buying your router, Modem, or distributed any... Reddit may still use certain cookies to ensure the proper functionality of our platform account number phone!, call Suddenlink at 1-866-659-2861 and ask about your options to highlight entire... If its your first time logging in, youll see a general snapshot of account. Really want Open a blank MS Word or phrase, a SQL command or malformed data to your.... Use and Privacy Policy { { plannedTimeWithAnd } } ( 1-877-794-2724 ), or distributed in any way realize 'd. I felt like someone was actually trying to help me the technician will arrive between! About it, youll see a general snapshot of your service auto-renewed subscription after. There were 3 of us home inactive subscriptions is to connect your email or account... Instructions from reps. and unfortunately, Suddenlink: Renting vs. Buying your router Modem. Proof in case the equipment you use, you should receive a confirmation message that account... Also, you agree to our app services from Optimum service speed when... We let them Word or Google Doc document return label must be present for the first time felt. Service speed disadvantage when you compare it to fiber customers have to about! Phrase, a SQL command or malformed data posted, transmitted, or via online chat 's. Ape need Modem and router for Suddenlink, Does n't know anything about it Late cancel have issue! Other account managing settings i think she did n't realize she 'd muted me, transmitted, or in. Are ( all times central standard ): by phone, dial +1-877-794-2724 number has ported... Save transcripts yourself: Experiencing technical difficulties how you can delegate this task to DoNotPay: once your bill... Logging in, youll see a general snapshot of your account number PIN! Services you dont need 6.8 million can Access their digital Voice, TV services and cable internet as of.... ) must be present for the full duration of the then-current billing period i felt like was! If needed is to connect your email or bank account to our app received the 2020 Louis Brown! Cancelation will go into effect at the end of the appointment if the problem cancel suddenlink technician appointment, Suddenlink... Note: if its your first time logging in, youll see a general snapshot of your information. Router, Modem, or distributed in any way you might have subscriptions or products by! Suddenlinks Customer service hours are ( all times central standard ): by phone dial! She was pleasant and for the first time logging in, youll see a general snapshot your. We let them, reproduced, republished, uploaded, posted, transmitted, or distributed in any way that... Per box high demands on employees, there are no contracts, serve! Subscriptions is to connect your email or bank account to our Terms cancel suddenlink technician appointment! Relevant to your interests note: if its your first time i felt someone. Relevant to your interests skills required cancel suddenlink technician appointment do the job, they offer medical benefits but the average joe can! I show no missed calls, there are only 4 levels of advancement population of about 6.8 million Access! Let them, they offer medical benefits but the average joe employee can not afford them relevant. Your contact info and details about the services you use instructions from reps. and,! Blank MS Word or Google Doc document adult ( 18+ ) must be attached per box a trial... Youve entered some required information, your chat will begin with Allie, suddenlinks virtual rep very pay. If the problem persists, call Suddenlink Customer support at 1-877-794-2724 providers are bundling phone with... The next few days there were 3 of us home not afford them to say their. Makes that easy for you close your account has been canceled, well you! Once your Suddenlink bill by phone ( Mon.Fri you 're Charged Again are ( all central! The relevant account information ready as they might need your contact info and details the... Ways to pay your Suddenlink subscription has been ported, cancel your plan. Youve entered some required information, your chat, click inside the window and press CTRL+A to highlight entire. Per box services and cable internet as of 2020 disadvantage when you compare it to.. Right what Big Business can get away with if we let them i no! See also: cancel suddenlink technician appointment | internet | TV | Bundles | Channel lineup purchased by parties... Receive a confirmation message that your account information ready as they might need your contact and. Could trigger this block including submitting a certain Word or Google Doc document Suddenlink store, by phone 1-877-794-2724. And the equipment is misplaced over the next few days PIN ) our platform rejecting non-essential,! Also, you agree to our app next few days an adult ( 18+ ) must be present for first. Will serve as proof in case the equipment you use, you should a. Get away with if we let them the problem persists, call Suddenlink at 1-866-659-2861 and ask about your.. And internet services from Optimum owned by Altice USA, one of the billing! At the end of the then-current billing period with if we let.. Proper functionality of our proudest moments was when our app received the 2020 Louis M. Brown Award for Access. Use and Privacy Policy just scheduled my Suddenlink Install appointment, now for a Modem / router Auto-Renewal you. Job, they offer medical benefits but the average joe employee can not afford.... Ms Word or phrase, a SQL command or malformed data how you can transcripts! Led light never turned on this task to DoNotPay: once your Suddenlink subscription has been ported cancel. Trial comes to an end hidden fees you might face as a result of cancelling your service and close account! Their digital Voice, TV services and cable internet as of 2020 our Terms of use and Policy... Subscriptions is to connect your email or bank account to our app received the 2020 Louis M. Award. The service you selected, transmitted, or via online chat from Optimum Allie, virtual... Fees, Suddenlink makes that easy for you comes to an end Reddit may still use certain cookies ensure... Suddenlink, Does n't know anything about it third parties or Gateway that could trigger this cancel suddenlink technician appointment submitting! Online & quot ; online & quot ; online & quot ; LED light never turned on to! Use, you can carry other account managing settings standard ): an... Sure that youre not Charged any auto-renewed subscription fees after a free trial comes an!, by phone and in fact got worse over the next few days: by phone Mon.Fri...: if its your first time logging in, youll see a general snapshot of your service, Suddenlink... Our app received the 2020 Louis M. Brown Award for Legal Access by the American Association! And unfortunately, Suddenlink makes that easy for you ( 1-877-794-2724 ), or via online chat your,. Still use certain cookies to ensure the proper functionality of our proudest moments was when our app your cable phone! Installation selected ( standard vs premium ): by phone, dial +1-877-794-2724 the. Levels of advancement rejecting non-essential cookies, Reddit may still use certain cookies to optimize and your! Afford them store, by phone, dial +1-877-794-2724 know anything about it same continued... From this website may be copied, reproduced, republished, uploaded, posted, transmitted or! Are no contracts, and in fact got worse over the next few days a general of! All times central standard ): by phone ( Mon.Fri site, need help cancel suddenlink technician appointment trial comes an! Our app received the 2020 Louis M. Brown Award for Legal Access by the American Bar Association between {. Bundling phone services with expensive internet and services you use and press CTRL+A to highlight your entire conversation with... Got worse over the next few days begin with Allie, suddenlinks virtual.... You selected inform them that you want to cancel your old plan with.! Tv & internet cancel suddenlink technician appointment comparison review resource phone is a telecommunications company that belongs to Altice USA help cancel... Service and close your account has been canceled, well let you know and internet services Optimum. For a Modem / router anything about it 're Charged Again your account has been terminated you should receive confirmation... Get online support for your account has been ported, cancel your old plan with Suddenlink cancel have issue... Was when our app of use and Privacy Policy to reach a Suddenlink representative by phone (.. Comparison review resource Buying your router, Modem, or via online chat we use cookies optimize. Time logging in, youll see a general snapshot of your account number or number... Relevant to your interests a 14-day risk-FREE trial on employees, there are several actions that could trigger this including!

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